Contact Us

Get ready for a family-friendly excursion on the rails! The Grapevine Vintage Railroad - located in the heart of Historic Downtown Grapevine - offers a unique experience on authentic 1920s coaches.

If you have already purchased tickets and are arriving for your scheduled departure time, please advance to the "Cotton Belt Depot" (yellow building). Walk-up ticket sales are available at this location for same-day rides. Please note that tickets are subject to availability. Walk-up ticket sales close 5 minutes prior to departure time. 

If the Cotton Belt Depot is closed, please cross Main Street to the Grapevine Visitors Information Center, also known as the Grapevine Vintage Railroad Headquarters. During normal business hours, the center attendants can assist with purchasing tickets or can assist with answering general questions.

How Can We Help?

Life can be busy on the rails. If you still need help answer questions about the Grapevine Vintage Railroad, don't hesitate to reach out. We encourage your to fill out the form and a member of our team will get back to you as quickly as we can. Guests can also email us directly at VisitorInfo@GrapevineTexasUSA.com. Please note that this email is not monitored 24 hours a day.

If you have urgent questions - especially regarding a same-day ride - please call us at the number above during normal business hours. Please allow up to 24 hours for a response.

DONATIONS

The Grapevine Vintage Railroad does accept request for donations, however certain qualifications must be met to be considered. Any donation requests must be made at least a minimum of 45 days prior to your event to allow time for processing and consideration by GVRR.  Any requests made later than 45 days prior to the event may be rejected. Any organization or group requesting a donation must be a 501(c)3 non-profit entity. You may be requested to provide your tax exempt letter from the state to verify your non-profit status.  A group or organization may only make one donation request per calendar year.  Groups/organizations based in the Dallas-Forth Worth metroplex area are given first consideration, however other groups/organizations based in other Texas cities may still make a request.  All donation requests will be reviewed by Grapevine Vintage Railroad staff and Grapevine Convention & Visitors Bureau management personnel to determine approval status. A request may be denied for any reason or without cause.  If you have more questions about the donation process or would like to make a request, please contact Rich Lopez at rlopez@grapevinetexasusa.com.